Safe Haven Power's Service Area

Isaac was prompt and efficient setting up the WiFi and connecting the App with my new Generac generator

Issac was prompt, courteous and serviced our unit as scheduled. We know we are in good hands with the folks at Safe Haven Power.

Good service

Issac did a great job and arrived quickly

Excellent service and communication

Very good 👍

Issac was very courteous & professional While preparing to change Generac oil, filter, and plugs, he saw evidence of generator brush damage based on carbon dust in the cabinet. He showed me the original brushes and how they were unevenly worn down after 14 hours of operation. He mentioned that Generac had reported having numerous problems with their carbon brushes. He quickly replaced the bushes. Issac was very thorough. He test ran the Generac with a load to make sure it operated properly. Very unusual noise occurred - my 4 ton AC compressor started making a high pitch noise during the transition from the Generac power back to Entergy power. We quickly shut down the AC unit and restarted the compressor with no other issues. Thanks Gene Childress

Issac was polite and prompt.

Awesome work by the Safe Haven team. Took time to communicate with us and explained any changes needed to accommodate the Generator. Work was done in a timely manner and help provided to deal with vendors. This was a very successful projects. Hats off to Michael, Shane, Isaac and the team.

I've previously reviewed Safe Haven for my generator installation -- all-around great experience. They've followed that up with an excellent first maintenance appointment. Michael called me to schedule my first service. Isaac showed up on-time, shared his maintenance plan, and then performed a failover test to make sure everything was working as it should be. Safe Haven Power goes the extra mile and I've been more than completely satisfied and look forward to a long relationship. It's so nice to work with people who know what they're doing and really care about doing a good job.

Isaac from Safe Haven Power did a fantastic job on my Generac Generator's annual maintenance. Isaac was very thorough with all required maintenance steps and even cleaned all interior surfaces. As with everyone at Safe Haven Power, Isaac was timely and very courteous, calling twice prior to arrival to confirm appointment and to update on timing. Highly recommend.

Great work.

Terrific to work with