Our Most Frequently Asked Questions
We walk your property, review your electrical and gas setup, answer questions, and determine the best generator size and placement. You’ll leave with a clear plan and transparent pricing — no surprises.
Most installations are completed in 1–2 days at your home. Behind the scenes, however, our team invests dozens of hours coordinating permits, inspections, utility approvals, and delivery scheduling to ensure everything is as seamless as possible during installation.
A lot! We order your generator, coordinate with electricians, plumbers, and CenterPoint, prepare permits, and handle logistics. Even if you don’t see activity at your home right away, important progress is happening behind the scenes.
A quality install follows manufacturer specs, local codes, and best practices for safety and reliability. Unfortunately, we often see sloppy installs — undersized gas lines, improper wiring, or work that wasn't permitted — that lead to costly repairs. Our licensed team gets it right the first time.
The right size depends on your home’s square footage, appliances, HVAC units, and your priorities (whole-home coverage vs. essentials). During your assessment, we’ll review your needs and recommend the correct size to keep your home protected.
Yes. Generators require permits and city inspections to ensure safety and compliance. We handle the entire permitting and inspection process for you.
Cost depends on size, installation complexity, and site conditions. We provide a detailed estimate so you’ll know exactly what to expect before work begins.
Generac’s warranty covers defects in materials or workmanship for a set period of time. Scheduled maintenance is your responsibility as the owner — oil changes, filters, spark plugs, inspections, and testing. Think of warranty as protection from defects, and maintenance as protection from wear and tear.
Your generator is like a vehicle — it needs regular service to run reliably. Without maintenance, you risk breakdowns, voiding warranty coverage, or failure during an outage. We offer affordable annual maintenance plans for peace of mind.
We offer ongoing service and diagnostics. Many issues can be spotted remotely if you choose our Fleet monitoring. If a problem occurs, our certified technicians can troubleshoot and repair quickly.
Yes. We work with Synchrony to make backup power affordable, with payment options to fit most budgets.
We serve homeowners across Houston, Bellaire, West University, the Villages, and surrounding areas. If you’re unsure if you’re in our service area, give us a call.